Yolanda Cordova-Gilbert, Realtor, Katy Texas shares a great story of Local Auto Repair Shop that went above and beyond to help a deployed Marine Family. Kudos to the folks at Gustin's! Supporting Servicemembers, their Families, and Vets...is a honorable thing to do. Please provide all comment's to Yolanda's original post
I have to tell the story of the honest mechanic in Katy, Texas. When I heard this story from my assistant I asked her if I could blog about and she said yes! In early May, a customer came into Gustin’s Auto Repair store while driving through Houston on his way to deliver his son’s vehicle to the his family.
The car broke down with a fuel leak and he needed assistance. The people at Gustin’s looked into the situation and discovered that there had been a recall on this particular make and model of the vehicle. The client then called the dealership and they claimed that it was not under recall and would not help him.
The people at Gustin’s did further research and discovered that the “manufacture date” on the vehicle was not covered under the recall; but the VIN number was covered! They then called the appropriate corporate headquarters to verify that the information was accurate; they verified that the information was correct.
The customer then had his vehicle repaired at the dealership at no cost to him. This costly repair would have run in the neighborhood of around $1500. This is something that the client’s family could not afford; as the owner of the car was one of our deployed marines.
I have had many bad experiences at many a car repair place and have now grown very wary of where we take our cars. You can bet that we will be taking and referring people to:
Gustin’s Auto Repair Shop
221 Baker Road Bldg B
Thanks Gustin’s for going the extra mile and helping one of our men in uniform!
Looking for a new David Weekley Home in the Katy area e-mail me at email@example.com or call my cell at 281-804-9265.
C. Lloyd McKenzie, MBA
Berkshire Hathaway HomeServices
New Mexico Properties/Allstar, REALTORS
6739 Academy Rd. NE SU 200
Albuquerque, New Mexico 87109
Areas Served: Albuquerque Metro/ Algodones/ Bernalillo/ Cedar Crest/ Corrales/ Edgewood/ Los Lunas/ Los Ranchos de Albuquerque/ Placitas/ Rio Rancho/ Sandia Park/ Tijeras