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How do you show a home?

So what are your Procedures in Showing Homes? Gary Rossignol, Realtor, Cincinnati, OH presents a very good blog on the subject.  The way I see it, Listing agents should work with Sellers to make the process as smooth as possible.  

Sounds like a simple question. Why can't I find clear cut rules on the internet anywhere? I was talking to the owner of an expired listing the other day. One of his complaints was he didn't get any type of feedback and wasn't even sure the Realtor showed up. 

When I show houses in Cincinnati I follow a basic procedure and document everything each step of the way. I thought all Realtor's did something similar?...I guess not.

When I am showing Cincinnati houses for Sale I always schedule it through the listing agent or get a confirmation from the owner in the case of a For Sale By Owner. 

I always have my tour of homes on my tour sheet. That is where all the info is kept and that sheet stays in the file for at least 3 years. I write the buyers comments as well as my thoughts about the property on this sheet because the moment I return to my office there will be an email from most all the listing agents asking for my feedback. My thoughts on buyer agent feedback will be the topic for another blog post.

I post the arrival time as well as our departure time. While in the home I suggest the buyer look in all the closets, under the sink and check out all the appliances that the seller indicates leaving.

Many times it is important to sit in the living room or Kitchen and feel exactly how it will be if living there. I don't like to rush a buyer yet we have had the discussion that if they don't feel good in the home and are not considering it as a viable prospect to let me know and we can leave at anytime. 

I am not fond of being responsible for the sellers pets. For example my instructions can include such things like "Don't let the cats out". or Front door will be unlocked, just lock it when you leave. These requests are not acceptable for me. I don't like to enter a home that was left unlocked nor do I feel responsible for the sellers pets. But we do our best to accommodate all the parties. This may be just the right house for my buyer.

It is very uncomfortable to show a house when it is occupied. My buyers always feel awkward in this situation.

Last thing I always leave my business card with the date and time on the back and I leave everything the way I found it. If lights were on they stay on. If they were off I turn them all off unless my instructions were otherwise.

I will be discussing this on my radio show "The Rock & Roll Real Estate Hour" Sunday December 9th at 10:00am. You can access it from the internet at www.Oldies1480.net


Gary Rossignol the Rock n Roll Real Estate Agent on the air

Gary Rossignol, ABR, CRS, e-PRO, SRES
Prudential One, Realtors
Cincinnati, Ohio


Learn More about Cincinnati Real Estate and listen to recorded shows from my Cincinnati Real Estate Hour


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C. Lloyd McKenzie, MBA

NM Real Estate Broker

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Comment balloon 2 commentsC. Lloyd McKenzie • December 09 2012 10:49AM


Thanks, Lloyd for reposting Gary's blog on the showing / feedback process.  Too often, there is NO proper feedback given to the listing broker so they can provide to the seller!!  Lately, when I have rec'd feedback, it is NOT value added for the seller.

Selling brokers need to provide feedback that has value to the property's condition and price!!  Do not limit the feedback to, "Buyer's did not like the floor plan".  Be more constructive in the overall opinion of condition and price so that the seller does receive valuable input for market comparisions!!

Posted by Dan Hopper, Denver Realtor / Author / Advocate/Short Sale (Keller Williams Realty Downtown LLC) over 6 years ago

Another great re-blog.

Posted by Joshua Zargari, MJ Decorators Workshop (MJ Decorators Workshop LI staging and home decorating) over 6 years ago